At one point or another, everyone reading this will have had an advent calendar. Whether you’ve grown out of them or not, and I certainly haven’t, there’s no denying they’re a pretty cool way of counting down to Christmas.
As you may or may not know, this year saw me get a pretty sweet promotion at work which has led me to some pretty cool opportunities but one in particular throughout December has probably been one of my proudest.
My new role sees me running the sales-floor on a day-to-day basis (I can hardly be trusted not to lose a pen or an important book, so God knows how I fooled them into trusting me to run the entire sales-floor) so one of my remits is to look after service.
But what has service got to do with an advent calendar!?
There’s no denying that working in retail in the buildup to Christmas is somewhat of a challenge at times, so I tired to come up with a creative way to keep everyone’s spirits up as days got longer and more challenging.
Enter the ‘Service Star of the Day’ Advent Calendar.
Instead of opening a window and getting a piece of chocolate (which seems to get smaller every year, might I add!) Why not use it as a motivational tool and have a picture to recognise the best piece of service for that day, whether it be to customers or colleagues. I’m so nice, that not only do the winners get a photo, but they also get a small bottle of Prosecco.
It’s certainly helped keep the morale in the store up, with members of staff coming to me to nominate their colleagues for a whole range of different reasons and on a personal level it’s so satisfying to see the whole team take an idea and embrace it more that I could ever have imagined.
But more than anything, it’s allowed me to show my appreciation to the entire amazing group of people I work with and give them something extra this holiday season, allowing me to take a valuable life lesson from this, that the look of gratitude on a recipients face is like a Christmas present in return in itself.
PS – I best thank my creative twin sister for helping me physically make the gigantic advent calendar. And by helping, I mean make it for me. (Yes, she did win one for this!)
(EDIT: I will upload a complete picture of the calendar upon it’s completion tomorrow [Christmas Eve.])
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